Order & Shipping

Mbillion collaborates with reliable delivery providers around the world to ensure every order will be delivered to our customer promptly and safely.

Typically it takes 3-5 business days to receive once you have the tracking number. We’re doing our best to deliver it promptly for you.

The tracking number will be updated to your order page, you can track it with the shipping provider.

For now we only have warehouse located in USA, Japan and Russia, only in these market are available for purchase.

Please contact us if you haven't receive your order in the right time.

Returns and exchanges

Mbillion provides after-sales service for all orders, if you encounter any problems when using our product, please contact our customer service.

There are some different scenarios if you need to return your order, please check our policy page for it.

In case of damage or defected item, please contact us and we will help you as soon as possible.